Privacy Policy

Viabx Innovations Private Limited ("we," "us," or "our") operates The Virtual Accounting platform at thevirtualaccounting.com ("Platform"). We are committed to protecting your privacy and handling your personal and financial data with care and transparency.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using the Platform, you consent to the practices described herein.

2.4 Communications

• Support requests, feedback, and correspondence
• Emails and messages exchanged through the Platform

We use your information solely for the following purposes:

• Service Delivery: Providing accounting, bookkeeping, and record-keeping services
• Compliance: Meeting legal, regulatory, and tax obligations
• Customer Support: Responding to inquiries and resolving issues
• Platform Improvement: Analyzing usage to enhance user experience and functionality
• Security: Protecting against fraud, unauthorized access, and security threats
• Communication: Sending service-related notifications, updates, and administrative messages

We do not sell, rent, or trade your personal or financial data to third parties for marketing purposes.

We process your data based on:

• Consent: You have provided explicit consent for data collection and processing
• Contract Performance: Processing is necessary to fulfill our service obligations
• Legal Obligations: Compliance with applicable laws and regulationsy
• Legitimate Interests: Improving our services, preventing fraud, and ensuring security

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections.

As we operate from India and serve clients globally (including GCC countries), your data may be transferred to and processed in India or other jurisdictions where our service providers operate.

We ensure adequate safeguards for cross-border transfers through:

• Contractual data protection clauses
• Compliance with international data protection principles
• Security measures aligned with global best practices

By using our Platform, you consent to such transfers in accordance with this Privacy Policy.

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Physical and technical safeguards for data storage

Despite our efforts, no system is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches in accordance with applicable laws.

We retain your data for as long as necessary to:

• Provide services and fulfill contractual obligations
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it in accordance with our retention policies.

Subject to applicable law, you have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data, subject to legal retention obligations
• Objection: Object to certain processing activities
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

We use cookies and similar technologies to:

• Authenticate users and maintain session security
• Remember preferences and settings
• Analyze Platform usage and performance
• Improve user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect Platform functionality.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will promptly delete the data.

This Privacy Policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We are committed to adhering to international data protection principles to safeguard the privacy of our global users.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated policies will be posted on the Platform with a revised "Last Updated" date. Material changes will be communicated via email or Platform notification.

Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

For privacy-related inquiries or concerns, you may contact our Data Protection Officer:

Email : help@thevirtualaccounting.com
Address : Viabx Innovations Private Limited, Jaipur, Rajsthan, India

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Viabx Innovations Private Limited

Support: help@thevirtualaccounting.com
Website: www.thevirtualaccounting.com